f FAQ – TreatCo


Frequently Asked Questions: we have provided answers to a list frequently asked questions below. Cant find what your looking for? Feel free to send us email and we would be happy to answer any questions you may have:  contact.treatco@gmail.com

Q) When is the best pickup date?

A) It is recommended to pick up your treats the same day you are gifting to ensure freshness! All treats are made fresh on your order date. 

Q) How long do cheesecake truffles stay fresh for?

A) Cheesecake truffles require refrigeration and can be stored for up to 7 days in the fridge, and up to 1 month in the freezer. If you love a soft creamy taste, we recommend enjoying them right away. However, some of our clients love eating them straight out of the freezer as a cold dessert!

Q) How long do chocolate covered strawberries stay fresh for?

Chocolate covered strawberries are a perishable item and should be consumed as soon as possible for the best taste and quality - we highly recommend enjoying them within 24 hours. The shelf life of chocolate covered strawberries depends on how they were stored, but generally, they can last for 2-3 days when stored properly in the refrigerator in an airtight container.

Q) Can you create a gift box that isn't dessert? Do you have more options?

A) Good news! We have a new gift box collecting launching very soon featuring all types of gift options for every occasion. Sign up to our newsletter to receive a special promotion when we launch.

Q) Do you offer delivery?

A) Yes, we have partnered with a local courier company to make gifting easier for you! We offer delivery in the lower mainland and Fraser valley, this includes all cities between Vancouver to Abbotsford. To select delivery, you need to add your product to the cart page, and select a date in the calendar drop box. Then you will provide the delivery address and instructions. When your order is on the way, you will receive a text with a real time map and estimated arrival time!

Q) Do you have other pickup-locations?

A) Currently we are offering two pickup locations: Abbotsford and Surrey BC. We are working on expanding our pickup locations to be closer to all of our wonderful clients. If you are a local shop and would like to carry our products, please feel free to contact us by email and we would love to connect.

Q) Does TreatCo offer treats and catering for large events? 

A) Yes, at TreatCo we offer a wide range of gift boxes that are perfect for large events. Whether you're looking to send a special thank you to clients, or surprise your employees with a thoughtful gesture, our gift boxes are sure to delight. We offer a variety of options to suit any taste and budget, from sweet treats like gourmet chocolates and cookies, to savory snacks and delicacies. All of our gift boxes are beautifully packaged and can be customized with your company's logo or a personal message. Let TreatCo help you make a lasting impression at your next big event with our premium gift boxes.

Q) Are you able to accommodate allergies?

A) At TreatCo, we understand the importance of accommodating with allergies. However, due to the risk of cross-contamination in our workspace, as we work with various products at the same time, we are unable to accommodate allergies. We apologize for any inconvenience this may cause. We take requests for nut-less and egg-less treat boxes, however cross contamination is a risk and treat boxes could still contain nut toppings. We suggest consulting with a medical professional before consuming our products to ensure they meet your dietary needs.