f FAQ – TreatCo

FAQ


Frequently Asked Questions: we have provided answers to a list frequently asked questions below. Cant find what your looking for? Feel free to send us email and we would be happy to answer any questions you may have:  contact.treatco@gmail.com

Q) When is the best pickup date?

A) It is recommended to pick up your treats the same day you are gifting to ensure freshness! All treats are made fresh on your order date. 

Q) How long do cheesecake truffles & chocolate strawberries stay fresh for?

A) Cheesecake truffles require refrigeration and can be kept for 5-7 days, or up to 2 weeks in the freezer! Chocolate dipped strawberries are best enjoyed within 24hrs of order date to ensure 100% freshness.

Q) I have a special event and would like to customize a treat box with a specific theme, colours and add-ons. How do I place my custom order?

A) We love custom treatboxes! Feel free to fill out the form in the "Customize" tab of the website and provide your order date, design inspirations, add-ons and all requirements for your special treat box. We will get back to you to discuss how we can bring your vision to life! (please book 2 weeks in advance for custom orders)

Q) Do you offer delivery?

A) We are excited to offer home and gift delivery to all of the lower mainland and Fraser valley starting August 2020. 

Q) Do you have other pickup-locations?

A) Currently we are offering two pickup locations: Abbotsford and Surrey BC. We are working on expanding our pickup locations to be closer to all of our wonderful clients. If you are a local shop and would like to carry our products, please feel free to contact us by email as we would love to work with you!

Q) Does TreatCo offer treats and catering for large events?

A) Yes! Please send us an email or fill out the form in the "Customize" tab regarding your event needs and we would be happy to assist you! We also work with local dessert artists, party rentals, and dessert table stylists to help create your vision! 

Q) Are you able to accommodate allergies?

A) Currently we are unable to accommodate food allergies, as we operate in a open kitchen where many products are created at the same time. We are happy to make nut-less and egg-less treat boxes, however cross contamination is a risk.